Kai Fire Long Sleeve

Shipping Policy

All orders are processed and shipped within 1–2 business days.

Domestic Shipping (UK):
Estimated delivery time is 4-7 days.

International Shipping:
Estimated delivery time is 1-3 weeks depending on country.

Once your order has been shipped, you will receive a tracking email with your tracking information.

Please note that delivery times are estimates and may be affected by factors outside of our control, such as customs processing, carrier delays, or peak shipping periods.

If you have any questions please reach out to us at: support@elementalwear.co

Return Policy

We want you to be completely satisfied with your purchase. If there is an issue with your order, we are here to help.

To be eligible for a return, customers must contact our support team within 7 days of the order being marked as delivered. Return requests submitted after this period may not be accepted.

All return requests must include a valid reason. Approved reasons may include receiving an incorrect item, a damaged product, or a manufacturing defect. We may request photos, measurements, or additional information to assess the issue.

Sizing Issues

Please carefully check the size chart available on our website before placing your order. We do not accept returns or issue refunds simply because an item does not fit as expected, if the item’s measurements match the size chart shown on our website.

A return or refund for a sizing issue will only be considered if the item you received has measurements that are different from the measurements listed for that size on our website. In this case, you must provide clear photos showing the item’s measurements so our team can verify the discrepancy.

To start a return, please contact:

support@elementalwear.co

Our team reviews each request individually and will do our best to provide a fair and helpful resolution.

Thank you for supporting Elemental Wear.